None

getting from T2 was a hassle as need to wait for hotel hooper bus. which cost 5 pound per person. not free. Getting to T4 get more complex with ride is bus and train. wasted lots of time. getting car take too long. only 2 staff serving more than 10 people.

good.

As in the title. They are OK. Charge for everything, don't be late! But vehicle was fine as was return process. No Issues, check your car before taking it out just to be happy.

Green Morion would not take any responsibility for my booking contract as I had booked through a 3rd party. Even though Green Morion was the hire company linked to my booking. I found the staff at the check in desk with an attitude and also trying to charge me for extras which I didn’t need and what a I believe were included in my contract booking. When I went round to collect my car I asked for copies of my documents and was told they would be emailed to me. I said that wouldn’t happen as the check in member hadn’t asked or clarified any of my details. Lack of attention to detail. The manager was helpful in resolving this for me. I also had booked a manual and received an automatic which I then requested to have changed.

We were charged for a dent in the body of the car above the front right wheel which was smaller than 25mm. This dent looked to have been made by a car door opening and hitting the body of the car. We were charged £239.25 or $323.08 for this damage.

The car I booked and requested was not available which is always the biggest problem so I had to pay extra to upgrade the vehicle. as the one being provided in the same category was terrible