I often rent cars abroad, so I find everything quite normal, just as usual.

First time renting a car abroad. The service from Hertz in Germany is absolutely great, much better than AVIS in the USA. I swear I will never rent from AVIS again, even if it means opting for Youku.

The car rental company was professional and punctual, providing us with a Volvo XC90 diesel upgrade. The power was sufficient, and diesel prices were cheaper. It was a great deal.

The car was a free upgrade. Very nice and spacious. Unfortunately, Hertz counter in Memmingen airport opens a little late for our flight. We arrive at ~7 am and the counter used to open at 7:30 which was fine. Last time someone showed at 7:50 and told us they actually open at 8:00. This will leave us to wait 1 hour to pick-up the car on future bookings.

Super awesome price tracking feature. We got to save 22% on what we were willing to pay when we booked.