I often rent cars from this company.

(A) very rude and unprofessional staff on pickup desk. (B) lied about battery charge status % to be returned (c) booking no where mentioned that EV charger and EV charge cable will.not be provided / optionally chargeable. Would never recommend thrifty company and EV vehicle to anyone for rental . It wasted lot of my time , energy in managing charging and it became the focus of all my planning. Super pathetic experience. All thanks to Thrifty.

We booked a Dodge-type vehicle but got a Hyundai MPV instead. The car was equally spacious, accommodating 4 people and 5 suitcases. When we found out the trunk couldn't fit all the luggage, we folded down the third row, which created plenty of space. During the trip, there was a small incident where we missed booking an extra room for one night. We realized the trunk area was large enough for one person to sleep. Listening to the rain and train at night, I had a particularly good sleep. The car was new, only driven for 4000 miles, just past the break-in period, with strong power. No issues arose during the trip.

The liability insurance is still grossly overpriced.