Staff is very friendly and the car picked up was quite smooth

Very satisfied. I accidentally left my suitcase at the rental company, but after traveling 300 kilometers back, they had kept it safe for me.

Quite satisfied

The car is new and the price is reasonable.

Thrifty had forgotten to include the additional child seat as per my order and I had to personally drive to another location after picking up the car without my family to collect, fix the child seat myself and head back to pick up the family. The certified child seat installers were running late to work and I couldn’t wait another half an hour for them. Whole process took me an hour plus and disrupted my travel journey for the day. Also, upon returning the vehicle at the airport before departing Sydney, I had returned before 9am but they registered it as 11am instead with additional day charge. Still in dispute with them.