Absolutely terrible experience please listen to ALL the bad reviews I didn't and regretted it immediately. I waited nearly 2.5 hours after coming 30 mins early due to reading the reviews about the wait time,I ending up having to reschedule a business meeting. Customer service from one of the customer advisor was nothing less than disgusting an blatantly racist! If you aren't of south asian decent dont bother wasting you time or money. I wish I could remember his name I’m writing this reviews months later.He called south asia man that was behind me forward I pointed out I had been waiting and he then refused to serve me as I had raised my voice, I said I know the reason why he didnt want to serve me he then said you would serve me clearly embarrassed by my intelligence, hos coworker even told him to chill because i would speak to the manager to which he replied he doesnt care!At this point he coworker said he would serve me once he had finished with his customer, the rude one then left to have a cigarettes leaving waiting customers. I was also charge £40 ontop of online price my advise go to eurocar of thrifty its £20 more bt no extra added fee and great customer service I would NEVER GO BACK AGAIN

It would be better to describe the way much clearer and from Heathrow Airport to your location, find it very difficult to locate the shuttle and the right terminal. I ended up taking the TFL buses. Also make it simple to just say that your office is actually the Holiday Inn building, rather than a door number and a street name etc... Thanks

it took awhile when pick-up a car due to manual filling the form. but with the helpful staffs , i have nothing to complaint.

so excellent, everyting perfect for me. will go no other company

Quick and easy service. The car was clean and had loads of great features. Also an upgrade from the Fiat 500, I got a Peugeot 208. Such great value for money. Friendly staff. No complaints from me.

Had never used Easy rent cars before, but will again, the price drop rebooking service was fantastic. So cheap that I cancelled my 1 day booking and extended it to 10.