Picking up the car went smoothly and was convenient. It wasn't in the city but in the west of town among a bunch of car dealerships. We asked some local people for directions.

If you're landing at Terminal 2 of Frankfurt Airport, I highly recommend this rental company. It's extremely convenient; the office is the first one you see when exiting, and it's very close to the parking lot, making both pickup and drop-off very easy. The front desk and parking staff provide typical German service—very warm and friendly.

Easy procedures, very good price

Counter staff was very helpful, tried to be as fast as possible, offered water and coffee during wait