The pickup experience was a total disaster. We never got our car.

Very slow on pick up and not much communication during wait to be served. Staff could be mor friendly. Full check car on drop off and write all ok on paperwork.

No shuttle bus on return, I had to pay $25 for taxi

Need to let customers know What time shuttle bus starts service and ending time and we can see if it meets our schedule.

The hire company did not release the car to me as they would not accept my credit card, also they tried to withdraw 1800 dollars from my credit card before agreeing to release the car even though my contract said it would be less than 300 dollars. Ended up being left stranded miles from my destination and had to pay a $90 uber to get there and having to book another car later on which cost me another 200 dollars. The staff at Easirent Orlando are the worst kind of people I have ever met and should not in such a customer service focused role. Couldnt care less about anyone, everyone in the queue in front of me were having similar issues regarding insurance and the hard sale on EZ passes at an exorbitant $10 a day, even lying that the tolls no longer accepted cash. Never again will I book a car from Easirent in Orlando and will be contacting EasyRentCars in due course to seek a full refund.

Poor car. Tyres just about legal

El trato del counter horrible la qnos atendió en primer lugar la segunda muy amable nos querían cobrar más fue horrible no vuelvo a usarlos ... todo sucio bueno un asco