Good overall and car was great.

Wait was long due to short staffed, didn’t have reserved vehicle. Vehicle was damaged and dirty. The precollison system on the car was not working but was still rented.

No idea if what the agent said was true or not. Had no choice but to purchase add ons.

The worst car rental place. Bad customer service. Hidden fees. Terrible experience. I'll boycott this place as much as I can.

I had to take a shuttle to pick up the car. When i showed up they forced me to purchase their insurance even though i already did with my own insurance company at a fraction of the cost. This almost doubled my cost and was told they won't shuttle me back to the airport to go with another company. They also wouldn't allow me to rent for 1 day so i could find a better price elsewhere. I have rented with other companies and used my insurance many times. Other companies may cost more at booking but do not have these extra fees. I will never use this scam company again.

I booked a car from February 12 till February 13 and they charged me 500 deposit, I thought it would be on hold and won’t affect my credit card but unlike others they did charge me 500$ and it reflected in my account affecting my credit score and those fees for interest (though I had 0 balance on my credit card before). Why do they actually charge deposit instead keeping it on hold?!!!