A bit of a hassle

Easy pick-up and drop-off process, staff are very friendly.

Overall acceptable, but the only dissatisfaction was that I booked the car for 12 PM, arrived at 11:30 AM and was told there was no car available, so I had to wait. I ended up having lunch across the street before picking up the car.

The car was old rusty and the air conditioning was not consistent in working. Remote not working. This is not a car that I would have rented for the money I paid. Was told drop off could happen at 7am on a Sunday morning as I had a ferry to catch at 8:10. Had to leave keys with a nearby shop attendant and leave car on the street. Later found out that they normally don't open until 930. Caused undue stress

The car more than exceeded our expectations. We were on an island and a small economical car was great. The staff was very friendly.

When we picked up car had huge scrape down side. Was told not to worry it had already been noted. We then videoed the damage of the car before leaving airport. We go to return the car & lady tells us their is a huge scrape on the side of the car!! We showed her video she said ok... Unaccepetable. & we should have never been given a car with a huge scrape on it it need to be fixed before renting out.