I've been driving for years, and this was an excellent experience. They provided us with a new car, and the staff's service was exceptional.

The counter staff at pickup were very helpful. The delay in completing paperwork etc was due to an internet outage for the whole south-east due to Storm Ashley. No staff to receive car at Gatwick North terminal, but just parked and left key in the box.

It was a smooth no hassle service. The car ,the service, the price all excellent.

Staff very helpful with great sense of humor when you forget your license and have to come back 2 hours later. Would recommend.

The car supposedly wasn’t ready when we arrived. He spent a long time trying to up sell us because we would have to wait another 45 minutes for them the fill the petrol tank? It was already 1hour after the booked time when we arrived. I said we’d wait rather than pay more. The car arrived 10 minutes later. It was a bit dirty.