I will hire a car again next time

We did not like the extras we have to pay. Would prefer to have all paid up front and taking the car will be much easier. I hope all bookings will ge all inclusive next time. Seems like we have to add on so many little things. Adds up to the cost which is hidden in the initial booking. Leaves a bit of a bad taste.

Booking ok. The rest not working well

We were not told that we had to pay for every driver just asked for our driver licenses and charged accordingly - not impressed with the service provided.

Car was not what we ordered. we were satisfied with the service. We are not sure of the overall cost as yet.

Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.