I asked for an upgrade and was very happy with it.

Platform was simple to use and also saved me money by rebooking the car for a cheaper price!

I was told to complete pre pick up registration which would mean the car would be ready to pick which I did. When I arrived my name wasn’t on the board so I went to the Avis Preferred desk as detailed in my instructions from QEEQ but they knew nothing about me and directed me back to the terminal. By now a line had formed and I had to wait half an hour. Filling in the pre pick up details was a waste of time and then caused me a delay when collecting

Seemed fine

The rental desk and parking lot are directly connected to the terminal, and it's very close. Unlike other cities, there's no need to take a shuttle bus. The pick-up and return process is very convenient.

The rental process was indeed convenient. However, there is one issue I'm unsure about. After returning home, I noticed my credit card was still being charged by AVIS, which seems to be for toll fees. No one informed me about this at the time.

Everything is amazing

Everything is amazing