Staff were helpful and the car was a good model though it needed a service.

The booking platform worked perfectly.

Awesome rental company. Definitely will use them again if in Sydney again. Great customer service.

EasyRentCars easy to make booking and great customer service.

It was a Saturday morning so the office was very busy plus there was a problem with one customer’s booking what blocked one of the team member. Our lady at the counter was a new staff there so that’s why it took a bit longer but overall no complaints. Suggestion: get a better booking software. The one used there is some kind of a MS DOS based one from 90’s which is heavily user unfriendly.

You need to disclose insurance is not included, i found it very sneaky that you wait until I picked up the car to over charge me for insurance which was more expensive that the car rental. I would have booked with others who would have worked out cheaper!!

Free shuttle service to and from Sydney Airport was the best! Really made our trip that little bit easier and one less thing to stress about