Super service, but always shocking insurance additions.

The pick-up and drop-off process was very quick.

Overall satisfied. The vehicle provided didn't have a recognizable brand, possibly a local UK brand. The trunk was large enough to fit four suitcases. However, the two rear doors couldn't be opened from the inside and required someone outside to open them, which was very inconvenient. We tried several times, and it wasn't due to the child lock, unsure of the reason.

The rental location is near the airport, with a dedicated reception desk at the airport exit directing you to a shuttle bus for car pickup. The pickup location is spacious with many service staff who are very friendly. The paperwork is correct, and someone accompanies you to pick up the car and explains the usage precautions. The process is smooth and fast.

Like: Well priced for size of car, well known rental company, quite a simple process overall.
Dislike: Car booked was a Skoda Superb or similar, which is quite a large car. Car issued was a Skoda Octavia, which is the next size down.