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Search for ACE Car Rentals in Bordeaux

Too long a wait at the counter and when getting and dropping off the car

Reviewed: Tue, Jun 11, 2019
About ACE: 7.0 /10
Counter staff helpful - getting the car and dropping off too slow due to lack of staff
About QEEQ: 10.0 /10
Platform ok - didn’t get a price drop
Volkswagen Polo image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

K.Nolan

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Aug 7, 2019
“Ace a bit frustrating to deal with but good value for car”
About ACE: 6.3 /10
Car was fine. Ace staff were extremely pushy on upwelling insurance
About QEEQ: 10.0 /10
Booking was perfect

p.goux

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Fri, Aug 2, 2019
About ACE: 8.7 /10
The waiting time at the pick-up counter was even worse than Avis. Trust me, it is very bad.
About QEEQ: 10.0 /10

S.Steenackers

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jul 23, 2019
“Vreselijk niets is duidelijk”
About ACE: 5.3 /10
Onduidelijk

B.Stephenson

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Jul 15, 2019
“Created a bad start to our holiday.”
About ACE: 5.7 /10
The wait to pick up the car was rediculously long, especially in a warm airport with 2 young children. Counter staff were quite rude and once we realised car was far too small, we weren't able to upgrade. Wait for return was also quite lengthy.
About QEEQ: 10.0 /10
Booking was smooth and easy to include all waivers.

M.McCrindle

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Jul 15, 2019
“Worse than it should have been”
About ACE: 8.7 /10
Checking in a nightmare. Nearly two hours queuing at Bordeaux airport to do check in. Irate customers ended up in aggressive altercation with one of the desk staff, police were called to calm everything down. Our check in lady apologised and was helpful, but overall a ridiculous length of time to pick up a car. Dropping off was easier and customer service pleasant and efficient.
About QEEQ: 8.0 /10
Easy to use

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