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Live chat Email us Service Code: 3586173173
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the car was fine but very small Engine for a five seater family car. 1.2L struggled with motorways

Reviewed: Sat, Jun 8, 2019
About ACE: 7.3 /10
Getting the car seemed to take forever and with 3 small hungry children it was a added stress.there was some some hidden charges and fined if you didn’t bring the car back with a full tank or committed an offence that weren’t stipulated before the hire.
About QEEQ: 8.0 /10
Booking was easy.
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

J

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Economy | Volkswagen Polo or similar
Reviewed: Sat, Aug 17, 2019
About ACE: 8.7 /10
We got an upgrade car as no cars in the category which we ordered were available. Nice car, friendly staff but no spare wheel in car or water in screen wiper tank. Otherwise great.
About QEEQ: 10.0 /10

p.goux

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Aug 2, 2019
About ACE: 8.7 /10
The waiting time at the pick-up counter was even worse than Avis. Trust me, it is very bad.
About QEEQ: 10.0 /10

M.McCrindle

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Compact | Opel Astra or similar
Reviewed: Mon, Jul 15, 2019
“Worse than it should have been”
About ACE: 8.7 /10
Checking in a nightmare. Nearly two hours queuing at Bordeaux airport to do check in. Irate customers ended up in aggressive altercation with one of the desk staff, police were called to calm everything down. Our check in lady apologised and was helpful, but overall a ridiculous length of time to pick up a car. Dropping off was easier and customer service pleasant and efficient.
About QEEQ: 8.0 /10
Easy to use

C.Freeman

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Compact | Opel Astra or similar
Reviewed: Thu, Jun 6, 2019
“My first time renting a car abroad and was happy with the service”
About ACE: 10.0 /10
Counter staff very helpful and the colleague at the collection point was really helpful
About QEEQ: 10.0 /10

G.Dawson

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Mini | Opel Adam or similar
Reviewed: Tue, May 14, 2019
“Disconcerting”
About ACE: 7.7 /10
Didn't like rip off insurance extras and withholding over £1000 for over a week. The 'sell' makes the experience stressful. A scratch was also missed on checkout and the agent didn't send me an updated form as he promised. These moments and poor reputation of gold cars lead to distrust

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