Car had not been checked before collection - on 2nd day of rental the engine warning light came on and on my inspection the engine coolant level was very low so had to purchase coolant to fill up the reservoir! Alamo staff knew nothing about the "$1" deposit scheme and it took a long time to convince them they should not take the full Alamo deposit! Car was OK but older than I would have expected and was quite tatty.

Booking process was OK - price drop didn't find any savings!

The car was great and the counter staff were very helpful and flexible - to the limit they could be given this booking was via a 3rd party (Easyrentcars) and any changes had to be via Easyrentcars.

the car I reserved was never there in the first place so I was quite frustrated because I was with my boy and pregnant at the sametime yet fortunately someone just dropped off very similar size vehicle of I reserved so I picked it up right away was content while driving (the one I reserved was grand cherokee one I drove was Nissan Murano) staff said there would be similar size vehicle out there in the first place but there was almost none until I pick up Murano

Like: The shuttle from the airport was quick and comfortable, the staff was helpful and the car was more than expected.
Dislike: The Chevy Impala performed well although the modern seat design grew uncomfortable towards the end of the week