Amazing experience from a car rental booking company!

We are very satisfy for every thing, this third time I use EasyRentCars since May 2019, the first time the car was not very clean, the other two times were good, overall is pretty good.

It is very easy to book.

The West Palm Beach location is the worst. Customers wait more that 1 hour just to pick up a car that was already paid.

The worst car rental place. Bad customer service. Hidden fees. Terrible experience. I'll boycott this place as much as I can.

Lydia and Gordon helped assist me with all my rental needs, and provided me with excellent customer service. They were very efficient with the check in process, and provided me with all the necessary rental information I needed to complete my rental process. I will definitely rent from this company again! ⭐️⭐️⭐️⭐️⭐️

Checking in was a nightmare and the lady that assisted did not help in the least bit. With that said, the driver and Rashad (who helped when I turned my car in) were really nice guys. Also, it was not clear that I needed to provide my own insurance or pay extra. I ended up having to pay extra ($44.00) for insurance because the lady that helped me check in would not let me use my insurance. I am not sure why because I have collision coverage but by then, I was so frustrated as I had been waiting over an hour that I just ended up agreeing to pay. I am attaching my insurance as proof that I do in fact have collision coverage.