It is easy, don’t have to wait for long time, we have a very good Experiences.

The West Palm Beach location is the worst. Customers wait more that 1 hour just to pick up a car that was already paid.

Wait was long due to short staffed, didn’t have reserved vehicle. Vehicle was damaged and dirty. The precollison system on the car was not working but was still rented.

Lydia and Gordon helped assist me with all my rental needs, and provided me with excellent customer service. They were very efficient with the check in process, and provided me with all the necessary rental information I needed to complete my rental process. I will definitely rent from this company again! ⭐️⭐️⭐️⭐️⭐️

Checking in was a nightmare and the lady that assisted did not help in the least bit. With that said, the driver and Rashad (who helped when I turned my car in) were really nice guys. Also, it was not clear that I needed to provide my own insurance or pay extra. I ended up having to pay extra ($44.00) for insurance because the lady that helped me check in would not let me use my insurance. I am not sure why because I have collision coverage but by then, I was so frustrated as I had been waiting over an hour that I just ended up agreeing to pay. I am attaching my insurance as proof that I do in fact have collision coverage.

Jamal the service representative rented me a vehicle with two bald front tires! Literally no tread, I took a picture with a penny in what would have been the tread area to show just how bald the tires were. I addressed the lack of safety, but apparently Jamal stated “that’s all he had for a vehicles”. I checked the lot and saw at least 7 other vehicles.