They gave me a small class of SUV.

All good

Telling me which company I was renting from

The driver’s side floor carpet was torn, my shoe heel kept getting stuck in the fragment of the tattered carpet... could’ve been contributed to accident if I weren’t a conscientious driver.

The car did not even come close to my expectation. Never before have I rented a car that was a bare bones as this. When I reserved the car I expected to get a basic car. But this was way below basic (no power anything, windows doors) and then they tried to upsell/upgrade me at the counter for even just a basic car. if I would have know that was what I should expect I would have rented from another company and gotten a better car for the same price.

Like: Enjoyable vehicle (2019 Kia Sorento)
Dislike: I was quoted $5.99 for roadside assistance. I thought that was the total cost, but actually that was the per day cost x 7 = $42. I would not have added it if I had known it was that much.