No problem will use it again

Took too long to get the car. Person kept trying to upsell me a vehicle I didn’t need for just 2 people.

Easy to book on line.

I would’ve like more info on how the tolls work in Boston.

We reserved a SUV midsize. When we arrived in Baltimore we were told they did not have one. I booked about a month in advance for a 1 week trip. The worst part was that water leaked on my foot/leg n the passenger side. I have lymphoma/lymphedema and have to keep my left leg wrapped. Impossible to do due to water leakage. :-( so my leg swelled.

it took them two hours to find the vehicle it was given late and i was later for an hour and charged me late fee! horrible company!

The counter staff tried to upsell a more expensive vehicle to every customer while I was at the counter. It wasn't even subtle and definitely a put off. Didn't have my car supposedly so I opted for a minivan which had more space anyway so it worked out. Vehicle was fine and value was good. Staff's selling techniques was the issue.