I will never use you again.

Extremely efficient and professional. The rental agreement clearly detailed the two minor scratches on the vehicle. You have the option to choose between full-to-full and Relax plans. We chose the latter, paid 90 euros for the fuel, which is about the same as filling up at an outside gas station! Great experience, it would be even better if they didn't require a credit card guarantee like Goldcar used to!

The staff's attitude was acceptable, but their response to our request to switch from a manual to an automatic car due to special circumstances was disappointing. It's hard to blame the staff, but it reflects poorly on the rental company's problem-solving capabilities. This left a blemish on our Tuscany road trip.

Great service, good car condition. They upgraded my Mercedes to an Audi A4 wagon, otherwise the luggage wouldn't fit.

Like: Ordered a 2 door Fiat Panda (which was the cheapest option) and got a Fiat 500 instead which we loved.