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The car is very new and fuel-efficient.

There was only one person at the counter , so took a long time to get the car.

We had a great experience with the car we booked online. The staff on the counter in Carcassonne was very friendly. All went well with drop off.

Cannot remember much of booking car as it was a few months ago but it must have been easy enough as I don't remember having any problems with it.

We expected a compact car similar to a Ford Focus. a car that has an engine of 1.6-2.0 liter with at least 125 HP. The Opel Crossland X that we were given had a weaker 1.2 - liter Turbo engine with 110 HP. Although we told the Europcar clerk that we are heading for the French Alps, he decided on that weak car. It was no pleasure at all to hear the engine scream climbing the steep ascents in the Alps or trying to keep the car at 130 km/hour on the freeway. I am still waiting for the final charge on my credit card, to see if the deposit was released from it.