Since I was staying at a hotel near Union Square, the rental office was easy to locate and within walking distance. There weren't many people in line, and though I was worried they might not process my early pickup, they handled it without asking any questions. They recommended an additional roadside assistance service. Although I already purchased QEEQ's full coverage, I decided to buy the extra service for peace of mind in case of any breakdowns, as it wasn’t too expensive. Unexpectedly, they upgraded me to a Cherokee Jeep for free. The car was a new model from last year with great performance and flawless handling. However, I couldn't get the in-car navigation to work. Returning the car was also very convenient—I simply followed the navigation to the drop-off location and handed over the car. This road trip went smoothly overall.

The staff at the store were quite numerous, making the process very quick.

Very satisfied

staff was helpful and fast allotment of the car. However it will be great if the personnel at the counter can tell us about what car has Android Auto or Apple CarPlay..

Car due for new tires. Ride was a little rough