It was my first time and I was quite nervous, but the staff were very patient and professional, which made the experience very smooth.

Overall service attitude was quite good, but there was constant upselling for a vehicle upgrade, claiming we had too much luggage and that the Ford Focus was too small, recommending a larger vehicle, which we firmly refused. In reality, the car we rented was in zone 3 area, where other cars like CRV4 and Nissan were also available. Therefore, it was possible to get a better car than what we had booked. It was raining heavily, and we didn't bother to choose carefully. The exterior looked fairly new, so we didn't switch. It had around 30,000 to 40,000 miles.

Reputable brand, large car selection, fast service, relatively simple procedures

Very good experience, I will use again

Really good first experience, I expect to use again

Like: Great car at a good price
Dislike: Nothing