The service at the Venice shop is average. They marked the fuel level incorrectly when I picked up the car. Returning the car in Rome went smoothly; they didn't check much before accepting it.

The service at the service desk was awful. Avis has charged my credit card again even if QEEQ already did.

Budget wrongly charged me 112 euros for a small scratch on a wing mirror when I returned the car claiming that it was nor present when the rental started. Fortunately I had photographed the whole car at the start which showed that the mark was in fact present when I collected the car. I am currently attempting to persuade Budget to remove the charge but otherwise I will claim the amount from the Easy Rent Cars insurance policy. I was very disappointed with the service I received from Budget and I will not use the company again.