No. Smaller class than ordered. Fuel not full

Had to wait 10 to 15 minutes for pick up of shuttle bus and depot about 10 mins from airport and difficult to fined when returning car We were charged another 35 euros as they said we were late but when booking the car rental we stated pick up time 8.00pm and we were there at 7.50pm and suttle bus didn't arrive till 8.05pm also told if we used the toll bridge by mistake we would be charged another 35 euros other car rental companies would just charge us the toll bridge charges so we will not be hiring from Surprice again

Shuttle bus service poor and directions for car return very poor. I would not use surprice again.

Booking platform all good.

It was a very pleasant surprise not to be given the hard sell for insurance and for that reason alone I would use them again.

Like: Had a great time, loving Portugal, people and service
Dislike: Nothing.