Chose to pick up the car from a branch near my residence in San Diego. Communication was smooth, no waiting in lines, no forced upselling, and the car was ready in 10 minutes with 7000 miles on it. Returned the car at Los Angeles Airport without any issues; just followed the GPS directions to get there. Gas stations near the airport made refueling convenient. The return process was simple and completed in 3 minutes. A shuttle bus right next to the drop-off point took me directly to Terminal B.

Very satisfied, friendly attitude, no upselling, and the paperwork was done in just a minute or two. What's more worth mentioning is—they gave me a Chevrolet Equinox SUV.

Overall it was okay, but not as good as Alamo.

Average vehicle condition

discount offered due to short wait for auto; desk clerk very personable and helpful; car had damage to the body which had not bed reported and/or recorded

quite smooth - easy