The car rental process was quick, the staff provided clear instructions, and both the pick-up and drop-off procedures were very smooth and efficient. The actual car provided was new, in great condition, and the interior was clean. Overall, it was a very satisfying car rental experience!

Overall service level is good.

Picking up the car at the airport was very convenient, the car was in excellent condition, and the service was great. Renting the car for a week was very cost-effective. The only issue was that the car return location in Vancouver was in the underground garage of a building, and the HERTZ sign was very small, which caused some trouble as we had to circle around the building once.

This company is large, has many branches, and provides good service.

Very straightforward, better than expected.