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Live chat Email us Service Code: 7340703128
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The worst rent car company that unfortunately I used

Reviewed: Tue, Jul 2, 2019
About Thrifty: 2.0 /10
It's the worst experience I have when renting a car. I will never rent a car in this company again. I guess when I book a car in a serious company, they will respect all the conditions when I booked it, but this "serious company" charged me extra charges (100 AUD) when I picked up the car simply because I picked up the car at the airport and they gave silly justifications about that. However, how I paid a part of the amount when I booked the car because they did not give me another option, I could not cancel the car because I was going to lose that payment. It is not the first time that I booked a car at the airport and other companies never charged me ghost rates, but unfortunately it was the first time I used Thrifty. I will never use this fucking company again.
About QEEQ: 10.0 /10
Is a good app and easy going.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Thrifty in Australia

Anonymous

View more >
Reviewed: Sun, Dec 28, 2025
About Thrifty: 10.0 /10
Pretty good overall — communication was smooth, the car was in great condition and really clean.
About QEEQ: 10.0 /10

S.Stone

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Economy | Mystery Vehicle or similar
Reviewed: Sun, Jul 14, 2024
“Great car”
About Thrifty: 9.0 /10
Car was great however when picking up I requested a printed tax invoice and the staff said they would have to check vehicle first and then send through. I have emailed to receive a tax invoice and have not received a response and I require this for work immediately.
About QEEQ: 7.0 /10
Could not product a tax invoice for payment only receipts

Penny DuBois

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Reviewed: Tue, Feb 20, 2024
About Thrifty: 8.0 /10
The staff's attitude was average, but acceptable.
About QEEQ: 10.0 /10

Richard Clement

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Reviewed: Sat, Jul 15, 2017
About Thrifty: 8.0 /10
Very convenient, picking up and dropping off the car took only 2 minutes. However, the car provided had a dent in the front side.

E.Schumann

View more >
Compact SUV | Mitsubishi Eclipse or similar
Reviewed: Tue, Dec 22, 2020
“New fleet, great experience!”
About Thrifty: 9.0 /10
New fleet, easy to use. Would use next time in Adelaide (airport office)
About QEEQ: 9.0 /10
Easy to use.

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