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Search for Alamo Car Rentals in London

Car fine customer service shocking

Reviewed: Thu, Sep 12, 2024
About Alamo: 6.0 /10
The staff did not have the car we booked or similar and gave us a smaller car and made us pay more to get one that would fit. That did not charge the qeeq prices or the prices on their website but a lot more
About QEEQ: 8.0 /10
Need better communications with the Alamo people as we got sarcastic comments about not booking direct.
Vauxhall Corsa image
Alamo
Heathrow Airport(LHR)
London
United Kingdom
Economy | Vauxhall Corsa or similar

Relevant Reviews on Alamo London Heathrow Airport

Wendell Nehemiah

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Alamo
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Jul 18, 2024
About Alamo: 10.0 /10
Convenient airport pickup, short wait time at the store, and the staff quickly handled the car rental procedures.
About QEEQ: 8.0 /10

Kama Boswell

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Alamo
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Apr 18, 2024
About Alamo: 8.0 /10
Overall satisfied
About QEEQ: 8.0 /10

Mandy Hawthorne

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Alamo
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Tue, Jun 18, 2024
About Alamo: 8.0 /10
Satisfied
About QEEQ: 8.0 /10

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Small SUV | Nissan Qashqai or similar
Alamo
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, May 18, 2024
“Quite bad experience with Alamo that try to sell/upgrade car type and finally get the manual car.”
About Alamo: 7.0 /10
First, the instruction to get the car from airport has no detail. I have to ask few people to get to the bus stop to the rental car (Heathrow airort terminal 2) Second, the staff do not have the model I rented (Nissan Qashqai Automatic). He try to sell the larger car (Manual transmission which I can drive). But the upgrade price is much higher than I have to pay for the Nissan Qashqai, so I decide to get the similar car that I booked. So finally I got the Vauxhall Grand Land manual transmission. I feel sort of tricky that they do not have the model I booked the car and prrovide the lower car type (manual) to me. I also talk to my friend about this, he also got the similar problem from Alamo that can not provide the model he book annd the staff try to sell the upgrade to other model. Third, I did use the road side assistant due to flat tyre. The response is quick and professional.
About QEEQ: 10.0 /10
I like price drop protector.

Iris Toister

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Compact | Vauxhall Astra or similar
Alamo
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Fri, Oct 27, 2017
“Excellent”
About Alamo: 10.0 /10
Like: The worker John Hooper was very helpful

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