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+1-8007618913
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+44-2035140670
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+81 3-4578-4029
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+972-23752163
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+1-8007618913
Live chat Email us Service Code: 9545033355
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europcar probably for last time

Reviewed: Mon, Nov 4, 2024
About Europcar: 4.0 /10
vehicle was not provided, need to take lower category, on top for expebsive insurance, insteqd of 413eur, they blocked 513eur, because of spending about 2 hours to solve the situation and with small kids I had no choice to accept thia situation..
About QEEQ: 9.0 /10
trying to support,
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Medium SUV | Audi Q5 or similar

Relevant Reviews on Europcar in Spain

Beryl Wollaston

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Reviewed: Sat, Jun 15, 2024
About Europcar: 4.0 /10

Channing Dick

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Reviewed: Sun, Jun 23, 2024
About Europcar: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Stan Saroyan

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Reviewed: Sun, Feb 17, 2019
About Europcar: 10.0 /10
The service at Granada and Madrid airports was good, and there weren't many people.
About QEEQ: 10.0 /10

Ursula Partridge

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Reviewed: Mon, Jul 11, 2016
About Europcar: 2.0 /10

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Intermediate | Toyota C-HR Hybrid or similar
Reviewed: Sun, Jul 28, 2019
“Will NOT do it again”
About Europcar: 6.3 /10
Our car broke down after an hour, we had to get our car towed, and disrupted our whole journey. The person that was suppose to get another replacement for us was not even aware of what has happened, and the whole customer service experience was bad as they will not let us rent another hybrid car. We had to walk to pick up our next car and to the centre, there was no reimbursement AT ALL. As if the car that broke down was our problem.
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