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Live chat Email us Service Code: 8508989036
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Terrible counter staff.

Reviewed: Mon, Nov 11, 2024
About Easirent: 5.0 /10
Car was in good shape. The people at the counter for checkout were quite unhelpful and rude.
About QEEQ: 10.0 /10
QEEQ did well as always.
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Intermediate | Nissan Sentra or similar

Relevant Reviews on Easirent in United States

L.Santos

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Economy | Toyota Yaris or similar
Reviewed: Thu, Jan 30, 2020
“Nice rental comapnu to use”
About Easirent: 8.7 /10
Really easu to use site and simple and quick at pick up and drop off. will use again!
About QEEQ: 10.0 /10

View more >
Economy | Toyota Yaris or similar
Reviewed: Mon, Jul 15, 2019
“Terrible long wait for pick up but place was busy. Waiting area small and hot. Counter staff excelle”
About Easirent: 9.0 /10
See above
About QEEQ: 9.0 /10

j.lonobile

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Compact | Nissan Versa or similar
Reviewed: Wed, Jun 26, 2019
“Check-in Time took too long. sgoukd be quicker. Everything was already preorders on line.”
About Easirent: 7.3 /10
I was disappointed they had to charge my credit card 1800$ They also posted on my credit card the 500 holding charge. It should be held and not charged. I paid 40$ extra for exchange rates on my credit card which I did not expect to pay over and above the total of the invoice

M.Direny

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Economy | Toyota Yaris or similar
Reviewed: Fri, Jun 7, 2019
“The rep Rashad was excellent but car smelled of cigarettes and had burn”
About Easirent: 7.0 /10
The rep Rashad was excellent it was obvious that they are under staff and they need two reps. at all times he was apologetic and did his to keep customers calm
About QEEQ: 10.0 /10
More customer service rep Rashad was there alone and had to get rentals and service customers ...He worked alone most of the time....That us too much for one person and it creates tension

C.Whitmore

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Full Size | Nissan Altima or similar
Reviewed: Sun, May 19, 2019
“Long wait. Big pressure up sell.”
About Easirent: 7.3 /10
Very long wait picking up. Two people in front had to call their insurance companies. One walked out. The only car they had for us was a van. Badly worn tires. Body damage. They asked us to sign a blank sheet indicating no damage.
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