It truly was the best, better than any car services I have used. I'll be using their services again.

When I picked up the car, I accidentally left my passport at the store. I realized it after arriving at the hotel, but by the time I planned to return, the store had already closed. I decided to try my luck and rushed back to the store, only to find the staff member still waiting for me (about 15 minutes after closing time). I was genuinely grateful! He also thoughtfully reminded me of important driving precautions.

The service is fine.

The service was excellent, and all the store's requirements were met. The downside is that Australia's highway toll charges are set at 17 AUD per day, which I find unreasonable because you don't drive on the highway every day. Another rental company charges per use, deducting only when the highway is used.

Once you exit the terminal, follow the signs to find the store. There are many people, and you will need to wait in line. You should be able to communicate in English.

The car rental point in Sydney is right in the airport hall, very easy to find. The return point in Brisbane is also easy to locate, just make sure to fill up the tank on the way in. Otherwise, it's far once you exit since it's a one-way road and you have to go a long way around.