It truly was the best, better than any car services I have used. I'll be using their services again.

The explanation was very thorough.

The service was excellent, and all the store's requirements were met. The downside is that Australia's highway toll charges are set at 17 AUD per day, which I find unreasonable because you don't drive on the highway every day. Another rental company charges per use, deducting only when the highway is used.

The car key battery was low, and after visiting a tourist spot, the car wouldn't start. I had to call for assistance. Fortunately, it started again during the call, but I was afraid to turn it off halfway through. The next day, I bought a button battery for $15 and fixed it myself.

There was no one at the airport counter; I had to go to the building opposite to pick up the car. The staff confirming the order was not very familiar with the business, so it took a bit long, but everything else was good.

Car had very good fuel economy, specious, clean, close to new condition. Staff very friendly and professional.

Very easy booking process and competitive prices.