So far it’s okay for me Next time I come back to use this service

The staff at the counter were super friendly, with no pushy sales tactics or hidden charges at all.

It was pretty decent this time.

El personal del mostrador no siempre es amable

Overall experience was a net positive. I booked a Volkswagen Jetta or similar and received a red Dodge Hornet, which is a small SUV. Wish rental car colours didn't stick out like a sore thumb. Felt uneasy with drop-off as no one inspected the car or provided receipt of drop off. I was directed to pull up behind other rental cars and leave the keys on the dashboard. I took many pictures to ensure I have proof of drop off, including a full tank of gas. Three days later the $250 hold is still pending on my credit card.

Excellent experience