Once you exit the terminal, follow the signs to find the store. There are many people, and you will need to wait in line. You should be able to communicate in English.

It was a little tricky to find the pick up point as there were no signs in the airport however this wasn’t thrifty’s fault

It is such an easy platform to use

It was a terrible experience for our pick up at Perth. Despite that we provided our flight details and the fact that we would pick up the car past 1am, the Thrifty counter was closed and nobody was on duty in our terminal. We ended up spending over an hour trying to locate the last person on duty in a different terminal when a number of young kids in our group had to wait around in the cold. When we finally got the car, they were not able to provide the 3 car seats we requested, so we had to return to the pick up point the next morning to get the car seats