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Very unpleasant experience

Reviewed: Mon, Jul 8, 2019
About Europcar: 7.3 /10
The ordered car, MAZDA CX-5 M/T Diesel, was not available and I was offered either Opel SUV Gasolene or Audi A4 A/T Diesel, which was more expensive than I have booked and anticipated. I have chosen lower class vehicle, VW Golf Diesel A/T, which is not satisfied my requirement of M/T, but there is no diesel A/T available there. In summary, very unpleasant experience.
About QEEQ: 8.0 /10
Compact SUV | Mazda CX-5 or similar

Relevant Reviews on Europcar in Germany

Una Coleridge

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Reviewed: Sun, Jun 8, 2025
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Boyd Bruce

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Reviewed: Sat, Nov 30, 2024
About Europcar: 10.0 /10
Patient and attentive.
About QEEQ: 10.0 /10

Upton Newton

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Reviewed: Wed, Sep 18, 2024
About Europcar: 10.0 /10
Extremely satisfied. The gentleman directly provided a brand-new car with only 300 kilometers on it, a diesel version 220D, and a full tank showing a range of 1400 kilometers... The car was in excellent condition, equipped with CARPLAY for seamless connectivity. It felt as familiar as driving my own car. The car accelerates quickly and is very stable on the highway. In 3 days, I drove to Hamburg, Bremen, Dusseldorf, Dunkirk, Brussels, Luxembourg, and Frankfurt. Everything was perfect.
About QEEQ: 10.0 /10

Wayne Franklin

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Reviewed: Fri, Jul 28, 2023
About Europcar: 6.0 /10

D.Engel

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Compact SUV | Jeep Compass or similar
Reviewed: Wed, May 1, 2019
“the car was great however i feel like they over charged me at the counter.”
About Europcar: 7.7 /10
I feel like the person at the counter ripped me off. 1- they told me beforehand that underage fee would be $70 however when I picked up the car he charged me $130 instead of $70 as he said that $130 is inc tax for an underage fee. thAT MAKES NO SENCE THAT $60 IS FOR TAX. 2-while booking i wrote that I'm going to a diffrante country and they told me that its no charge however at the counter he gave me another charge for that. REALLY UPSET!!!!!
About QEEQ: 10.0 /10

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