Pick-up was smooth

The time we had to queue was nearly the time we spent flying from Atlanta to Mco ! But the counter staff was excellent and accommodated us very well we all aspects of pick-up. No complaints.

The line of cutomers us very very long and there isn't number of emolyees to serve this long line of customers.

Everything is perfect except the copy of invoice that I have to upload it after finishing my trip in order to proof got the car.

they charged me for several extra packages that I didn't request or sign for, and when I escalated after car return, they started returning piece by piece those extra fees

Dear All , As you see the records of Khelawan and Jaisri into your system you will now that we always book any car from you guys . but this was my worst experience with budget . as you see i booked a suburban and they give me a smaller tahoe . and i told them that my booking is for a suburban and the ask me if i still need a car !!! what a service .