Great buy for a great car

Many people rent from them. Not bad.

Very good

Car rental services in the US are highly developed. We originally booked a 7-seater van online, but upon arriving at the Los Angeles branch, we found the trunk was a bit small. They allowed us to choose an 8-seater GMC with a bigger trunk and more space. They only charged us an additional insurance fee of around $150, and upgraded our vehicle for free. During the rental period, we had a few issues: a scratch, a flat tire, and a broken window from a thief. Each time, we called the rental company and they directed us to the nearest service point to replace the car for free, without any hassle. If this were in our home country, it would have been a much more troublesome experience. The service attitude was also excellent. Overall, this international car rental experience was very satisfactory.

At LAX, the entire car rental process is self-service and very convenient, no need to queue. There are staff available nearby to provide help and guidance. I used to use BUDGET, but I’ll switch to ALAMO from now on, very satisfied. The order was for Toyota Corolla or similar, but I got to choose the car myself and picked a Chrysler 200. After a day of driving, the oil light came on, so I went back and exchanged it for another of the same model with only 9000 miles on it. It was very comfortable, and the price was unbeatable. Drove for 10 days, very comfortable. Highly recommend using QEEQ for bookings, the prices are really good, cheaper than other websites I’ve used before.

Like: We made a 4-week road trip from NYC to Miami via the northern Appalachians and Savannah. We returned to NYC via the southern Appalachians, Wash DC, and Boston. We used Airbnb lodging, which was a great experience. We experienced beautiful scenery, historic cities, great beaches, diverse nature, etc. Our rented Chevy Suburban was perfect for the trip. The navigator made travel in strange places easy. We had reserved a slightly smaller vehicle, but the Alamo person suggested a larger vehicle. We are glad he did and were satisfied with the choice. Although picking up and dropping off at the airport may be slightly more expensive, we felt it was worth the extra money. It was easy and hassle-free.
Dislike: The CHANGE OIL warning came on about halfway through our trip. I called Alamo and they suggested supplying us with a new vehicle. I suggested that we could have the oil changed if Alamo would reimburse us for the cost. This was a minor inconvenience, but not a big problem; the oil change was done in about half an hour. At the drop-off the Alamo person gave us a new receipt and said the amount would be returned to our credit card account. I haven't had a chance to verify this yet, but I trust we'll get the reimbursement.