Pretty good. I picked up the car on the second day from a location just 10 minutes away from my hotel. The process was simple; I only needed a credit card and driver's license. They also asked for a translated copy of my driver's license. Overall, it was a good experience.

The car rental company is very professional. The staff provides one-on-one service without excessive sales tactics. They explain the services offered upfront, so you can choose to purchase if needed without any hard sell. The price is still a bit higher compared to other European countries, but this is the UK, and it's somewhat understandable since everything is quite expensive here.

The car meets our expectation. Pick up and drop off are easy. Staffs are good.

Easy to book. Everything is great.

The car i was given was a Jaguar XE. M, it was ok, it had really good features inside the car, but it was really juicy. I think the car has not been given a service. Also the car was dirty inside and out. But Monika at Alamo was amazing and her customer service was excellent.