Picking up and dropping off the car went smoothly. The originally booked car was too small to fit the luggage, so we switched to a Hyundai. It was easy to drive and very fuel-efficient.

The car rental company is very professional. The staff provides one-on-one service without excessive sales tactics. They explain the services offered upfront, so you can choose to purchase if needed without any hard sell. The price is still a bit higher compared to other European countries, but this is the UK, and it's somewhat understandable since everything is quite expensive here.

Shared location with Enterprise, same service. A £200 deposit was taken when picking up the car and refunded upon return. It took around 30 hours to get the deposit back into my account. They only checked the tires and exterior when returning, even though it had rained and was a bit dirty, it didn't affect the inspection.

The staff is very responsive and nice, and the picking and return process are very smooth. They can allow us to pick the more suitable one for my family at spot.

Very excellent platform with user friendly and good response when I made some enquiry after booking

Have issue with car tyre pressure. Staff gave me free upgrade for next booking.

Easy to use.