Easy and efficient.

I have the feeling that because I didn't accepted any extras, that I ended up with the worst of the worst available car, even it was inside the same category booked. There were other car brands/models available on the category I booked, but I ended up with the keys of an AWFULL Kia Soul. Fortunately the lady in the garage allow me to choose another car from a lower category.

I was impressed. The car exceeded my expectations

The car could have done with a wash and the windows were quiet dirty

When 1st booked you had to use shuttle as terminal pick had a large supplement to pay, nearer the date found cars included terminal pick up with out the large supplement.

there was no problem picking and dropping off but I did forget my disabled badge in the car and as soon as I remembered I went back and the car was not there. Now forgetting any items is fine but I depend on that disabled badge and I was told the car is gone I had to put a claim in for the lost item was it really hard for the staff to just check the car after us in just a second and take the badge to the office or just leave it aside.

Like: if travelling thru-out floria, buy the express pass offered. so many toll, so many headaches