CAR RENTAL REVIEWS ON DOLLAR AT ORLANDO INTERNATIONAL AIRPORT, MCO

O carro não foi higienizado, estava sujo, inclusive com vários itens do cliente anterior, havia uma gosma no volante e vários papéis da reserva anterior, além de um enxaguante bucal, o que prova que o carro realmente não foi higienizado. Não é o tipo de experiência que desejamos. Fotografei tudo, mas não vou incluir as fotos para não expor as informações do cliente John K. A experiência com a Dólar não foi boa.

Excelent services

El primer vehículo nos dejó varados en Carolina del Norte por batería dañada, perdimos un día de nuestras vacaciones por tener que ir a virginia a cambiar el vehículo.en virginia nos cambiaron el vehículo y este también tenía problemas en los frenos. Tuvimos que ir a Syracusa para recibir el vehículo. Más tiempo perdido de mis vacaciones.

Ninguna queja

Collection was over 1hr, and drop off was easy but I was overcharged for something I am now waiting to hear from. When collected car, was not clean inside, could do with a better clean next time .

All ok fast respond !

Two problems. 1. The pickup desk is understaffed during the busy hours of Sunday afternoon. Among all rental companies, Dollar had by far the longest line. It took me about 20 minutes to pick up the car. 2. Despite that I clearly told the staff that I decline any additional insurance as I got a third party insurance from Qeeq, the staff added an additional liability insurance which cost me $105. In these days, I don't see the contract on paper at the point of signing the digital monitor, so I overlooked the error until later. Now Dollar staff refused to refund the money.

I was wondering if Qeeq can resolve this matter. Despite that I clearly told the staff that I decline any additional insurance as I got a third party insurance from Qeeq, the staff added an additional liability insurance which cost me $105. In these days, I don't see the contract on paper at the point of signing the digital monitor, so I overlooked the error until later. Now Dollar staff refused to refund the money. I hope that Qeeq can take an action to reverse the charge and refund the money.

Service was excellent. Friendly staff and no upsell of cover etc. A pleasant experience.

Excellet second time I have used Qeeq in the last month and they have provided excellet service both times. Highly recommended.

Estuve más de dos hora esperando en la fila para poder coger el carro y cuando fuimos no tenían ningún carro solo carros eléctricos que son na porquería porque en Orlando no hay muchos puestos eléctricos y hay que esperar más de 3 horas para que el carro cargue… mi experiencia estuvo fatal

Service at pick up was swift. Couple of marks on the car, which I recorded as photos, windscreen not clean on the inside.

Way too long at the counter… way!

Smooth

Counter staff and staff in garage could have been friendlier. Tried to sell us prepayment for fuel. Told us fuel outside was over $5 per gallon which we knew was laughable and they were cheaper

Ordered a 7 seater and that’s what I got! Quite a high spec.

QEEQ worked well for us , I have used them before .

The line to check in was really long. But checkout was short.

The car was nice, spacious and comfortable

Nice app

No pagues la renta del Sunpass (programa de peaje de Florida) en DOLLAR, puedes comprarlo en CVS y/o Walgreens.

Confiabilidad reservando mediante QEEQ

The counter staff was insistent on me getting the unlimited tolls plan even though I made it clear that I was going to use the car within a city only. It was a little annoying after a while. Besides the plan costs $125 which is abusively too much for almost any trip.

Am using well your year-long protection plan and IDP. Was a good choice to avoid much hassle.

Segunda vez que elegimos esta empresa y la misma historia no tienen carros, y hacen que uno deba esperar mucho tiempo por un vehiculo reservado y pagado con anterioridad, Muy mal servicio!

excellent service, car was clean and easiness to handle at the airport

easy to find vehicles of your choice and an easy process to book and handle it.

The car could have done with a wash and the windows were quiet dirty

When 1st booked you had to use shuttle as terminal pick had a large supplement to pay, nearer the date found cars included terminal pick up with out the large supplement.

I was impressed. The car exceeded my expectations

Car was good.Counter service slow but maybe a lot of people arrived at same time.Pick-up staff were a bit offhand saying help yourself we’re too busy to show you to your car..

All good especially as I had to change pick-up time.Your agent was very helpful.