Great experience, great car.

Routes set me up with a beautiful Jeep Wrangler to explore the city of Vancouver with for a few days. Could not ask for a more stylish vehicle and the service was great.

Booking this was easy, and I was grateful to have this vehicle secured at such a reasonable price.

Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.

Seemless booking experience.

The service was horrible. Staff was very rude not helpful. The process was long and frustrated. Worst experience ever.

They are vary friendly

Great website to rent from

Driver from airport made quite disturbing comments about people’s race and seemed to very much dislike anyone from Toronto. It was uncomfortable being with him in the pickup and return vehicle. Also, car wasn’t washed and there was quite a bit of damage that wasn’t recorded until I pointed it out. Construction at the Routes site was terrible and driver did not ask to help with the bags even though the gravel made luggage wheels unusable.