Overall it was a good experience.

We spent over 2 hours at FOX just for pickup! Ridiculous. Mind you our flight landed at midnight

Waited over 30 minutes for the shuttle to the pick-up location. Then another 90 minutes in line to get our car. Then when I got to the counter, I was told they didn’t have the size vehicle I reserved. I was offered a smaller car which didn’t handle well going through the mountains. They offered it to me at a lower price, however it was the current rate of the size vehicle they gave me so no real discount for their mistake. Cancelled foxx for an upcoming trip and will never use their company again.

Car rental was as expected AA

AA

Two people at the counter 40 people in line 1st two cars were unacceptable came back the next day and got a decent car. Only excepted the second car the night before because they ran out of cars!

Bummer on getting a shuttle after drop off, an employee stepped up to help out or I would have been screwed