This was a horrible experience! Had to get two cars one was broken the other a complete flat tire. h

The car had many marks, tape residue on several doors, scratches etc which the guy going with me said did not matter. I took pictures of it all including a popped out piece of plastic on the front side which meant the car had been in an accident (This comes back into play later). The interior was fair but it had sticky places which I needed to clean. When returning the car another piece had popped a bit and they said the car had been hit. I filled out an accident report and stated no accident and that the car was already banged up when I picked it up. Waiting to see if they follow up on this or let it go. I also informed them that the brake peddle was hitting bottom sometimes on my last day driving and that they may be failing. I hope they to look into it. Lastly, the day after I returned the car I started receiving calls saying that the car had not been returned and it was going to be reported stolen. I had to make several calls to get the whole thing sorted (To be accused of theft, crazy).

My vehicle had bluetooth, rearview camera, touch screen radio. It did NOT have automatic windows or door locks which was a hassle considering it’s 2019. My other family members were upgraded to SUV and they paid half of what I paid .... The check-In process was brutal, they kept 1,800US for deposit which was bot written ANYWHERE And I had to call my insurance long distance to prove I was insured because he did not believe my proof of insurance...

Car not available at arrival. Car not cleaned properly.

I was disappointed they had to charge my credit card 1800$ They also posted on my credit card the 500 holding charge. It should be held and not charged. I paid 40$ extra for exchange rates on my credit card which I did not expect to pay over and above the total of the invoice

Terrible experience. Charged for a sunpass I didn't need (customer service rep insisted I would). Shuttle pick up service for airport was a 40 minute wait. Charged for collision damage I said I didn't need.