Even though I bought full insurance through QEEQ, the counter still tries to upsell.

The staff had a good attitude. After presenting the car rental order, there was no obvious attempt to upsell insurance. Since I picked up the car in the morning, there were no lines, and it took about 20 minutes to complete the process.

I got charged 95 euros to drive in Portugal. First they charge me. I would like some of explanation. I told them everything was payed for,they to discuss it with the rental company.

Like to know why I got charged 95 to drive in Portugal. Told them everything was payed for. They told me to discuss it with the rental company.

The car was brand new but the engine was noisy and seemed to have trouble shifting gears even though it was an automatic and I was always driving exactly the speed limit. I was pressured into buying $600 in insurance for the one-week rental because they said that if there was even a small nick in the paint from a rock I would owe tens of thousands of Euros. The woman at the sales desk wrote down some huge numbers of fines that I would be charged. I returned the car with 600 km of mileage and in perfect condition -- but I had been pressured to buy a ridiculous amount of insurance. I will not rent from them again.

I rented a Mercedes A class. They gave me a KIA which according to Keddy/Europcar is similar. Probably first country in the world where a KIA is similar to a Mercedes. I paid for a Mercedes and didn't get it. They also said that your insurance would give me problems if I would have an accident so I needed to buy their insurance. Had to wait almost 2 hours before I was helped. Very bad!!