Satisfied, but there was no timer, which resulted in a parking fine.

Overall good, but I have a small complaint. When we arrived at the pickup point, they spent quite a bit of time trying to upsell us different upgraded models. I wouldn't mind this normally, but they ended up using nearly 30 minutes for the sales pitch and counted that as part of my rental time. This means the rental period started from the moment they greeted me, not when we finished the process, and 80% of that time was spent on upselling.

Staff were humorous and provided good service. The only downside was that adding an additional driver was too expensive at £15/day. There was a free shuttle to and from the airport, which was very convenient. The vehicle was in excellent condition.

Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!

We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided