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Easirent sucks

Reviewed: Mon, Jul 29, 2019
About Easirent: 6.3 /10
Staff was slow, 7 people waiting when I arrived. Manager was only one at the desk. Another woman came into work and manager disappeared into the office. over 2 hours to get to my turn.... in the meantime, another van load of people came in. One was very pushy that he had a reservation and needed to be put to the front of the line. Clerk nicely told him everyone in line ahead of him had a reservation also, he would need to wait his turn. Man went into the manager's office and she waited on him immediately instead of telling him to wait in line. Staff didn't seem to know what paperwork needed filled out. Rude to other customers. Staff tried to strong arm customers into purchasing extras and wouldn't take 1 "no" for and answer. When people cancelled their reservations, company refused to take them back to airport. Several ended up calling Uber or taxi.. I would never rent from this company again.
Compact | Fiat 500 4 Doors or similar

Relevant Reviews on Easirent in United States

J.Nieves

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Full Size | Nissan Altima or similar
Reviewed: Sun, Nov 10, 2019
“Horrible and Terrible Service”
About Easirent: 3.0 /10
1st vehicle had a malfunction error on dashboard. Waiting over 30 minutes to be served. Charged for gas that I shouldnt have been. Never received a closeout email or notified I will be charged; error was on the location as my car was switched and vehicle I drove off on had a quarter tank and I returned with more than half.

J.Salvador Dias

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Mon, Sep 30, 2019
“Terrible even if didn't happen.”
About Easirent: 2.0 /10
I didn't get the car because the staff was terrible and tried to push several fees to me. Could not use my personal insurance and did not have the car that I booked so I declined and took it from other company

J.Albright

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Full Size | Nissan Altima or similar
Reviewed: Thu, Jul 4, 2019
“Try somewhere else”
About Easirent: 7.3 /10
Good customer service. Poor car condition, brakes were loud, car had dints in the front & side, gas tank wasn’t full, and the car wheel would shake while driving.
About QEEQ: 8.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Jun 17, 2019
About Easirent: 4.3 /10
Worst customer service that I have ever experienced in my life.
About QEEQ: 8.0 /10

H.Bongon

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Full Size | Nissan Altima or similar
Reviewed: Tue, Jun 11, 2019
“Amazing experience from a car rental booking company!”
About Easirent: 9.3 /10
Even thou our pick up at the airport was late, the driver was courteous and helpful. The girl at the counter when we came to the office was very helpful too. She told us it is mandatory to get insurance but we showed her that we already got insurance when we booked the car. Overall, the experience in picking up our car was very good.
About QEEQ: 10.0 /10
Easy to book and relatively cheaper. I will use it again.

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