Reluctant to use company again as they appeared dishonest and untrustworthy

We waited over an hour and despite booking with ‘Ace’ we were with Goldcar. When we got seen, it took 20 minutes for the rep to find us a suitable car and then I was told the deposit on my credit card was a lot higher than I had expected and exceeded my credit limit. I therefore had to pay an extra €118 for the Super Relax Cover, thus doubling the hire charge. Not a pleasant experience.

It was fine.

Don’t know as couldn’t get one unless I paid 5 times the on-line price

Absolutely terrible. Non trained employees. I was told the car is not insured at all and it took me 45 mn to get the keys.

Just the usual upselling tactics at the desk

I booked a car through Ace whose local agents showed as Rhodium. In fact they were using, in my opinion and that of scores of people, the worst car hire company in the world - Goldcar.

As a booking platform it was very good except the information about the company they use was totally and unforgivably incorrect.