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Easy booking with EasyRent, disappointing experience with Enterprise

Reviewed: Fri, Aug 16, 2019
About Enterprise: 7.7 /10
The car had a scratch on the bumper that was not documented in the rental contract, which led to 1150 Euro damage charges upon return. I did not receive a vehicle from the booked class (4 door sports sedan) but an SUV.
About QEEQ: 10.0 /10
Full-Size | BMW 3 Series or similar

Relevant Reviews on Enterprise in Germany

Cheryl

View more >
Reviewed: Thu, Jul 3, 2025
About Enterprise: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Janet Bob

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Reviewed: Mon, Jul 17, 2017
About Enterprise: 2.0 /10

Moira Fowler

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Reviewed: Thu, Oct 27, 2016
About Enterprise: 10.0 /10
Very friendly. Probably because it's not at the airport, there were few people. You can choose a different return location; all their branches are available, very convenient. There are more return options than online, and the rental price remains the same.
About QEEQ: 10.0 /10

Clark House

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Reviewed: Tue, Dec 30, 2014
About Enterprise: 10.0 /10
The service was excellent and picking up the car was easy. However, the address given as Frankfurt Airport TERMINAL 1+2 was a bit vague and misleading. It actually means both Terminal 1 and Terminal 2 are possible locations. The first time I picked up the car, I assumed it was Terminal 2. As a result, I went to Terminal 2, which is quite far from Terminal 1 and required taking a shuttle train, which was very inconvenient. The other two times I picked up and returned the car at Terminal 1, which was very convenient. I recommend picking up the car at Terminal 1, handling the paperwork at parking garage 218 connected to the airport departure hall, taking the elevator down to 107 to get the car, which is in P5 parking garage.
About QEEQ: 10.0 /10

View more >
Mini | Toyota Aygo 2 Doors or similar
Reviewed: Sun, Nov 10, 2019
“Everything perfect.”
About Enterprise: 10.0 /10
Everything perfect.
About QEEQ: 10.0 /10
Everything perfect.

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